How to conduct an interview

Before the interview

  1. Learn about the person you will be interviewing so that you can prepare appropriate questions
  2. Prepare questions in advance
    • Avoid vague questions
    • Avoid leading questions
    • Focus on neutral questions

Pre-interview checklist

  • Have I researched my interviewee’s background and accomplishments?
  • Do I have a written set of questions?
  • Can the questions be answered within a reasonable time frame?
  • Are my questions relevant to the purpose of my speech?
  • Are my questions posed in a well-thought-out sequence?
  • Are my questions free of bias or hostile intent?
  • Are controversial questions reserved until the end of the interview?
  • Have I obtained advance permission to record the interview?
  • Do I have a working writing implement and ample notepaper, or functioning laptop or tablet?
  • Have I made certain that any recording equipment I plan to use is in working order?

During the interview

  1. Establish a spirit of collaboration at the start
    • Acknowledge the interviewee and express respect for his or her expertise
    • Briefly summarize your topic and informational needs
    • State a (reasonable) goal—what you would like to accomplish in the interview—and reach agreement on it
    • Establish a time limit for the interview and stick to it
  2. Use active listening strategies
  3. End the interview by rechecking and confirming
    • Confirm you have covered all the topics
    • Briefly offer a positive summary of important things you learned in the interview
    • Offer to send the interviewee the results of the interview